Business Etiquette

Outclass the Competition

In a rapidly expanding global economy, executives on all levels need to distinguish themselves from the competition.  This dynamic seminar provides the tools that give you an advantage in situations where business may be promoted or conducted.

Acquire the polish of a knowledgeable, world-class executive by implementing correct business protocol into your professional life.  Whether you are seeking employment, promotion, new business, or refining exceptional customer service, an excellent impression will set you apart from your competitors in the mind of your customers.

You will learn and put into action:

• How to Distinguish Yourself from the Competition
• How to Make an Entrance and Work the Room
• Handshaking - The Ultimate Greeting
• Introducing Yourself and Others With Ease
• Eye Signals
• How to Improve Your Mingling Proficiency
• Cell Phone and Electronic Etiquette
• Business Card Etiquette and much more.

How to Succeed In The International Arena

Competition in today’s international business arena has grown making it imperative that the protocol skills required to compete effectively be developed and employed.  Protocol is no longer relegated to the international diplomatic community alone.  This seminar is for anyone whose job requires communicating, negotiating and socializing in the global marketplace.

This seminar provides strategies to help you compete in a global economy - an economy that demands mental flexibility and awareness.  You can use protocol and personal diplomacy to tip the scales in your favor no matter where you conduct business.

You will learn:

• First Impressions Are Lasting
• Rank and Status Awareness
• Business Customs and Terminology
• Electronic Communications
• Business Introductions
• Forms of Address
• Global Communication Styles
• Global Conversation Skills
• Gift Giving Protocol
• Project Cultural Awareness and much more.

For more information regarding the seminars, please contact Sonia Zubate.